CRC URGENT ENROLLMENT CHEAT SHEETServices:AHCCCS• Case Managemento Therapy, Psych Evaluation, Support Groups, Direct Support Specialist, etc.Private Insurance/Third Party Insurance (Non-AHCCCS)• Sliding Scale/Co-Pay Fee for Case Management Services• Medical Services, Psych Evaluation, Support GroupsActivation for an Urgent EnrollmentCRC• CRC Staff should check the Cenpatico Portal Website to ensure member does not already have an ‘Intake Agency’ and determine member’s insurance statuso If the Cenpatico Portal Website reports an ‘Intake Agency,’ we cannot enroll that member regardless if family reports closing out with that agency• If member does not have an intake agency, therapist, a psychiatrist, etc. and wants to enroll with CHA, CRC Staff needs to call Nursewise to activate the urgent enrollment• You will need to sign the ‘Urgent Enrollment Note’ in the CRC computer system to report that you spoke with the family• Report to CRC Staff if member enrolled with CHA or notNursewise• At the end the urgent enrollment, contact Nursewise’s Hospital Line at 1 (844) 259-4971 to give the Nursewise staff your urgent enrollment dispositiono “Hello, my name is [Your Name] from CHA and I am calling to give you my urgent enrollment disposition.”• Nursewise will need the Member’s Name, Date of Birth, the time you started the urgent enrollment (or time you started talking to the family), and the time you ended the urgent enrollment (or the time you stopped talking to the family.AHCCCSCIA Admission Bundle (Includes Financial)• ‘Admission’ Tabo Preadmit/Admission Date: [Date of Assessment]o Preadmit/Admission Time: [Start Time]o Program: ***Tucson – Admit***o Type of Admission: First Admissiono Source of Admission: CPS 24 HR Urgent Responseo Case Manager: Sean Kewino CIS# (Facility Chart Number): [CIS #]o Social Security Number: [SSN, if unknown, leave blank]o Received Copy of Client Rights: Yeso Advanced Directive: No• ‘Demographics’ Tabo Address – Street: [Member’s Address]o Zipcode: [Member’s Zipcode]o City: [Member’s City]o State: [Member’s State]o County: [Member’s County]o Home Phone: [Legal Guardian’s Phone Number]o Emergency or Work Phone: [Emergency Contact’s Phone, or Legal Guardian’s Number]o Email Address: [Legal Guardian’s Email, if none, type “NONE”]o Employment Status: ‘Student’ or ‘Unknown (ages 0 thru 17 only)’ if Member not in schoolo Marital Status: [Status]o Primary Language: [Language]o Client Race: [Race]o Ethnic Origin: [Hispanic/Latino or Non-Hispanic/Non-Latino]o Country of Origin: [Country]o Education: [Last Grade Completed]• ‘Other Client Data’ Tabo Veteran: N/A• Referral Sourceo Primary Referral Source Code: Crisis Response Center (65)• Cenpatico Referral Informationo Effective Date: [Date of Admission]o Referral Date: [Date of Admission]o Referral Source: [DCS 24-Hour Urgent Response]o Was an appointment offered to member?: Yeso First Available Date Offered to Client: [Date of Admission]o Did the member decline first offered appointment?: Noo Is first offered appointment more than 7 days from Referral Date?: Noo Is first appointment scheduled?: Yeso Date of First Scheduled Appointment: [Date of Admission]o Outcome of First Scheduled Appointment: Member Showedo Financial Eligibility: [Insurance Type]♣ AHCCCS – ‘T19’♣ Private Insurance – ‘NT’♣ KidsCare – ‘T21’♣ No Insurance – ‘Not Eligible/Not in AHCCCS System’• Cenpatico Demoo Referral Date: [Date of Admission]o Referral Source: CPS – 24 Hr Urg Respo Military Status: N/Ao Household Income: 0o Household Size: 1o Is the Participant a Medicare Beneficiary without AHCCCS?: Noo Has a Limited Subsidy Application been Filed?: Noo Reason LIS Application has not been filed?: Not Eligibleo Does Participant have Medicare Part D?: No• AHCCCS Eligibility Screening:o Date of Screening: [Date of Admission]o Type of Screening: [Initial]o A.1 Is the member already AHCCCS eligible?: Yeso A.2 Does the member have an AHCCCS application pending?: Noo Click ‘Final,’ ‘Submit,’ ‘Accept’• Financial Eligibilityo Guarantor Selection Tab♣ Guarantor #: (841) TXIX – Child♣ Customize Guarantor Plan: No♣ Coverage Effective Date: [Date of Admission]♣ Eligibility Verified: Yes♣ Subscribers Employment Status: Student or Unknown♣ Subscriber Policy #: [CIS #]♣ Subscriber Medicaid/AHCCCS ID #: [AHCCCS ID #]♣ Maintenance Reason Code: Initial Enrollment♣ Subscriber Assignment of Benefits: Yes♣ Subscriber Release of Information: Yes♣ Coordination of Benefits: Yeso Financial Eligibility Tab♣ Guarantor #1: (841) TXIX – Child• Parent Guardiano Name: [Legal Guardian]o Parent/Guardian Relationship: [Relationship]o Parent/Guardian Home Phone: [Phone Number]• Emergency Contacto Emergency Contact Name: [Emergency Contact, if none, Legal Guardian]o Emergency Contact Relationship: [Relationship]o Emergency Contact Phone: [Number]Interim Service Plan• Plan Date: [Admission Date]• Identify Specific People: [Legal Guardian, etc.]• Identify Specific Documentation: [IEP, Probation Report, etc., if any; if none, type ‘None’]• Identify Who the Member Should Contact: [CRC, Nursewise, CHA, etc.]• Draft/Final: Draft• Codes should include ‘Assessment,’ ‘Meet with BHP,’ and ‘Case Management’• Next Steps:o Assessment♣ Description of Next Steps: “Assessment (H0031) 1-6 Times Per Year”♣ Who will be Responsible: “Case Manager”♣ Where Actions/Steps will Take Place: “CHA or in the Community”♣ When Action/Step will Take Place: “First Assessment Completed on [Date of Assessment]”o Meet with BHP♣ Description of Next Steps: “Meet with BHP (H0004 or 90832) 1 Time”♣ Who will be Responsible: “Assigned Case Manager will Arrange”♣ Where Actions/Steps will Take Place: “CHA”♣ When Action/Step will Take Place: “Within the Next 7 Days”o Case Management♣ Description of Next Steps: “Case Management (T1016) 1-20 Times Per Month”♣ Who will be Responsible: “Assigned Case Manager”♣ Where Actions/Steps will Take Place: “CHA or in the Community”♣ When Action/Step will Take Place: “Within 30 Days”CHA CASII• Assessment Type: Initial• CASII Date: [Date of Assessment]• Draft of Final: Final• Behavioral Health Staff Person: [Your Name]• Are you a staff member? (Scroll to the bottom): Yes• I-IV: Select the score and type out the corresponding justification of score in the box provided• Click ‘Total Score’ to calculate the total• Composite Score: [Total Score #]• Level of Service Intensity: [Corresponding Level for Composite Score]• Target Date for Next Update: [6 Months from Assessment Date]• Rationale for Selected Level of Intensity: [Your Reasoning]• CASII Level Recommendation: [Level of Service #]• Actual CASII Level Being Provided: [Level of Service # – if # is less than ‘4,’ choose ‘4’]• Reason or Comments if CASII Level Provided Differs…: [If Level of Service # is less than 4, then reasoning is because ‘Member was presented at the CRC.’ If level of Service # is 4 or higher, reasoning is ‘N/A.’]• Which dimension rating(s) would be negatively impacted..: [Your justification/explanation]Demographics 2015• Effective Date: [Date of Admission]• Draft/Final: Draft• Completed By: [Your Name]• Note to Demo Team: “EOC Start”• AHCCCS ID: [AHCCCS ID #]• Enter Age of Client: [Age]• Reason for Submission: Episode of Care Start – Type 1• Site Member is Assigned to: CHA Tucson• Behavioral Health Category: ‘Child’ or ‘Child w/SED’o Child w/SED – Refer to ICD-10 SED Codes• Treatment Participation: Voluntary• How often did the member participate in any self help…: [Amount]• Is Member White?: [Yes or No]• Is Member Asian?: [Yes or No]• Is Member Black of African American?: [Yes or No]• Is Member Hawaiian or Pacific Islander?: [Yes or No]• Is Member American Indian or Alaska Native?: [Yes or No]o If ‘Yes,’ select appropriate ‘Primary Tribal Affiliation’ and select ‘Yes’ or ‘No’ for ‘Does this person live on a reservation?’• Is member Hispanic or Latino?: [Yes or No]• Education Status: [Yes or No]• School Special Education IEP: [No, Not Applicable, or Yes]• Education Level Completed: [Last Grade Completed]• Employment Status: [Student, or best fit option]• Gender: [Female, Male, or Unknown]o If ‘Female,’ select appropriate options for ‘Pregnant or Post Partum…’ and ‘Woman with Dependent Children…’• ADJC – Juvenile Parole: [No, Not Applicable, Yes]• AOC – Juvenile Probation: [No, Not Applicable, Yes]• DES-RSA: No• Primary Residence: [Residence Situation]• Presenting Concern is Assaultive/DTO: [Yes or No]• Presenting Concern is Self-Harm/DTS: [Yes or No]• Has Diagnosis been Verified?: Yes• AXIS IV – Primary: [Problem]• AXIS IV – Secondary: [Problem]• Physical Health Condition: [Condition]• Is client an IV drug user: [Yes or No]• Substance of Choice: [Substance]o If a substance is chosen, make sure the diagnosis is consistent with this. In other words, the diagnosis should include the substance chosen.o If substance is selected, select the corresponding responses for ‘Frequency of Use,’ Usual Route of Administration,’ and ‘Age of First Use.’Diagnosis• Type of Diagnosis: Admission• Date of Diagnosis: [Date of Admission]• Time of Diagnosis: [End Time of Admission]• Click ‘New Row’• Diagnosis Search: [Diagnosis]• Status: Active• Ranking: Primary• Classification: [Axis I, II, or III for Diagnosis]• Diagnosing Practitioner: [Your Name]• If there additional Diagnoses, click ‘New Row’o Diagnosis Search: [Diagnosis]o Status: Activeo Ranking: Secondary/Tertiaryo Classification: [Axis I, II, or III]o Diagnosing Practitioner: [Your Name]o Repeat these steps as necessary• Axis IV Primary Support Group: [Yes or No]• Axis IV Social Environment: [Yes or No]• Axis IV Educational: [Yes or No]• Axis IV Occupational: [Yes or No]• Axis IV Housing: [Yes or No]• Axis IV Economic: [Yes or No]• Axis IV Health Care Services: [Yes or No]• Axis IV Legal System/Crime: [Yes or No]• Axis IV Other Problems: [Yes or No]• Diagnosis – Axis V Current GAF Rating: [GAF Score]Core• Billingo Service Charge Code: Assessment (H0031)o Duration: [Total Minutes Spent on Assessment]o Practitioner: [Your Name]o Program: Tucson Outpatiento Location: OtherScan “Assessment and Service Plan” and “Interim Service Plan Signature Page” to Rebecca Mclane (Becky)• Minimize ‘ctremote.ciayuma.com’ screen• Use printer/scanner to scan documents to CRC Scans Folder• Go back into your ‘ctremote.ciayuma.com’ screen• Open email, add attachment• To find CRC Scans Foldero ‘Computer’o ‘C on CHATucson-PC’o ‘CRC Scans’Release of Information (Add to Folder in Cabinet)• Folder in cabinet is labeled ‘Signed ROI’s’• After a while, the accumulated ROI’s should be taken into the office to be scanned into member’s filesDaily CRC Update Email (To: [email protected], [email protected]; CC: Sean Kewin, Matthew Lenertz, Rebecca Mclane (Becky), Rachel Bryant; BCC: Next person on shift)• Email should contain the following information on each member enrolled that day/night:o [secure]Client Name: [Member’s First and Last Name]DOB: [Date of birth; 00/00/0000]Presenting problem and client disposition.1. Is member newly enrolled with your agency? [Yes or No]2. How did the member get to the CRC? (who transported the member, what happened right before member was taken to the CRC, etc.) [Brief summary of what brought member to the CRC, who was with member, who transported member]3. Where did the member reside prior to being admitted to the CRC? (group home, home with family, foster home, kinship placement, behavioral health placement) [Member’s living situation]4. What is the plan for member to discharge from the CRC including anticipated discharge date? [Discharge plan; date and time of discharge if discharged]5. Is there an alternative CRC discharge plan? [Yes or No; and what was the plan]6. Has the dedicated recovery coach or any member of the team visited the member at the CRC? [Yes or No]7. Has there been a CFT since member has been at the CRC? If so, when? If not, is there one scheduled? If not scheduled, what are the barriers? [Yes or No; reasoning, barriers]8. Are any community stakeholders involved such as JPO, DDD, DCS, etc.? [Yes or No; if yes, what stakeholders]9. If incident leading to CRC admission originated at member’s school, what school does member attend? [Name of School, Current Grade Level]Private Insurance/Third Party Insurance (Non-AHCCCS)CIA Admission Bundle (Includes Financial)• Admissiono Preadmit/Admission Date: [Date of Assessment]o Preadmit/Admission Time: [Start Time]o Program: ***Tucson – Admit***o Type of Admission: First Admissiono Source of Admission: CPS 24 HR Urgent Responseo Case Manager: Sean Kewino CIS# (Facility Chart Number): [Avatar Chart Number]o Social Security Number: [SSN, if unknown, leave blank]o Received Copy of Client Rights: Yeso Advanced Directive: No• Demographicso Address – Street: [Member’s Address]o Zipcode: [Member’s Zipcode]o City: [Member’s City]o State: [Member’s State]o County: [Member’s County]o Home Phone: [Legal Guardian’s Phone Number]o Emergency or Work Phone: [Emergency Contact’s Phone, or Legal Guardian’s Number]o Email Address: [Legal Guardian’s Email, if none, type “NONE”]o Employment Status: ‘Student’ or ‘Unknown (ages 0 thru 17 only)’ if Member not in schoolo Marital Status: [Status]o Primary Language: [Language]o Client Race: [Race]o Ethnic Origin: [Hispanic/Latino or Non-Hispanic/Non-Latino]o Country of Origin: [Country]o Education: [Last Grade Completed]• Referral Sourceo Primary Referral Source Code: Crisis Response Center (65)• Cenpatico Referral Informationo Effective Date: [Date of Admission]o Referral Date: [Date of Admission]o Referral Source: [DCS 24-Hour Urgent Response]o Was an appointment offered to member?: Yeso First Available Date Offered to Client: [Date of Admission]o Did the member decline first offered appointment?: Noo Is first offered appointment more than 7 days from Referral Date?: Noo Is first appointment scheduled?: Yeso Date of First Scheduled Appointment: [Date of Admission]o Outcome of First Scheduled Appointment: Member Showedo Financial Eligibility: [Insurance Type]♣ AHCCCS – ‘T19’♣ Private Insurance – ‘NT’♣ KidsCare – ‘T21’♣ No Insurance – ‘Not Eligible/Not in AHCCCS System’• Cenpatico Demoo Referral Date: [Date of Admission]o Referral Source: CPS – 24 Hr Urg Respo Military Status: N/Ao Household Income: 0o Household Size: 1o Is the Participant a Medicare Beneficiary without AHCCCS?: Noo Has a Limited Subsidy Application been Filed?: Noo Reason LIS Application has not been filed?: Not Eligibleo Does Participant have Medicare Part D?: No• AHCCCS Eligibility Screening:o Close out of this form (“X” icon on the left side of Avatar)• Financial Eligibilityo ‘Guarantor Selection’ Tab♣ First Guarantor• Guarantor #: (848) Non-Title – XIX/XXI Child• Customize Guarantor Plan: No• Coverage Effective Date: [Date of Admission]• Eligibility Verified: Yes• Subscribers Employment Status: Student or Unknown• Subscriber Policy #: [Avatar Chart #]• Maintenance Reason Code: Initial Enrollment• Subscriber Assignment of Benefits: Yes• Subscriber Release of Information: Yes• Coordination of Benefits: Yes♣ Second Guarantor (Click ‘Add New Item’)• Guarantor #: (222) Non-Title 834 Processing Only• Customize Guarantor Plan: No• Coverage Effective Date: [Date of Admission]• Eligibility Verified: Yes• Subscribers Employment Status: Student or Unknown• Subscriber Policy #: 111528• Maintenance Reason Code: Initial Enrollment• Subscriber Assignment of Benefits: Yes• Subscriber Release of Information: Yes• Coordination of Benefits: Yeso ‘Financial Eligibility’ Tab♣ Guarantor #1: (848) Non-Title – XIX/XXI – Child♣ Guarantor #2: (222) Non-Title 834 Processing Only• Parent Guardiano Name: [Legal Guardian]o Parent/Guardian Relationship: [Relationship]o Parent/Guardian Home Phone: [Phone Number]• Emergency Contacto Emergency Contact Name: [Emergency Contact, if none, Legal Guardian]o Emergency Contact Relationship: [Relationship]o Emergency Contact Phone: [Number]Interim Service Plan• Plan Date: [Admission Date]• Identify Specific People: [Legal Guardian, etc.]• Identify Specific Documentation: [IEP, Probation Report, etc., if any; if none, type ‘None’]• Identify Who the Member Should Contact: [CRC, Nursewise, CHA, etc.]• Draft/Final: Draft• Includes should include ‘Assessment,’ and ‘Meet with BHP’• Next Steps:o Assessment♣ Description of Next Steps: “Assessment (H0031) 1-6 Times Per Year”♣ Who will be Responsible: “Case Manager”♣ Where Actions/Steps will Take Place: “CHA or in the Community”♣ When Action/Step will Take Place: “First Assessment Completed on [Date of Assessment]”o Meet with BHP♣ Description of Next Steps: “Meet with BHP (H0004 or 90832) 1 Time”♣ Who will be Responsible: “Assigned Case Manager will Arrange”♣ Where Actions/Steps will Take Place: “CHA”♣ When Action/Step will Take Place: “Within the Next 7 Days”CHA CASII (Optional)• Assessment Type: Initial• CASII Date: [Date of Assessment]• Draft of Final: Final• Behavioral Health Staff Person: [Your Name]• Are you a staff member? (Scroll to the bottom): Yes• I-IV: Select the score and type out the corresponding justification of score in the box provided• Click ‘Total Score’ to calculate the total• Composite Score: [Total Score #]• Level of Service Intensity: [Corresponding Level for Composite Score]• Target Date for Next Update: [6 Months from Assessment Date]• Rationale for Selected Level of Intensity: [Your Reasoning]• CASII Level Recommendation: [Level of Service #]• Actual CASII Level Being Provided: [Level of Service # – if # is less than ‘4,’ choose ‘4’]• Reason or Comments if CASII Level Provided Differs…: [If Level of Service # is less than 4, then reasoning is because ‘Member was presented at the CRC.’ If level of Service # is 4 or higher, reasoning is ‘N/A.’]• Which dimension rating(s) would be negatively impacted..: [Your justification/explanation]Diagnosis• Type of Diagnosis: Admission• Date of Diagnosis: [Date of Admission]• Time of Diagnosis: [End Time of Admission]• Click ‘New Row’• Diagnosis Search: [Diagnosis]• Status: Active• Ranking: Primary• Classification: [Axis I, II, or III for Diagnosis]• Diagnosing Practitioner: [Your Name]• If there additional Diagnoses, click ‘New Row’o Diagnosis Search: [Diagnosis]o Status: Activeo Ranking: Secondary/Tertiaryo Classification: [Axis I, II, or III]o Diagnosing Practitioner: [Your Name]o Repeat these steps as necessary• Axis IV Primary Support Group: [Yes or No]• Axis IV Social Environment: [Yes or No]• Axis IV Educational: [Yes or No]• Axis IV Occupational: [Yes or No]• Axis IV Housing: [Yes or No]• Axis IV Economic: [Yes or No]• Axis IV Health Care Services: [Yes or No]• Axis IV Legal System/Crime: [Yes or No]• Axis IV Other Problems: [Yes or No]• Diagnosis – Axis V Current GAF Rating: [GAF Score]Comprehensive Psychosocial History• Billingo Service Charge Code: Assessment (H0031)o Duration: [Total Minutes Spent on Assessment]o Practitioner: [Your Name]o Program: Tucson Outpatiento Location: OtherScan “Assessment and Service Plan” and “Interim Service Plan Signature Page” to Rebecca Mclane (Becky)• Minimize ‘ctremote.ciayuma.com’ screen• Use printer/scanner to scan documents to CRC Scans Folder• Go back into your ‘ctremote.ciayuma.com’ screen• Open email, add attachment• To find CRC Scans Foldero ‘Computer’o ‘C on CHATucson-PC’o ‘CRC Scans’Release of Information (Add to Folder in Cabinet)• Folder in cabinet is labeled ‘Signed ROI’s’• After a while, the accumulated ROI’s should be taken into the office to be scanned into member’s filesDaily CRC Update Email (To: [email protected], [email protected]; CC: Sean Kewin, Matthew Lenertz, Rebecca Mclane (Becky), Rachel Bryant; BCC: Jamie Le)• Email should contain the following information on each member enrolled that day/night:o [secure]Client Name: [Member’s First and Last Name]DOB: [Date of birth; 00/00/0000]Presenting problem and client disposition.1. Is member newly enrolled with your agency? [Yes or No]2. How did the member get to the CRC? (who transported the member, what happened right before member was taken to the CRC, etc.) [Brief summary of what brought member to the CRC, who was with member, who transported member]3. Where did the member reside prior to being admitted to the CRC? (group home, home with family, foster home, kinship placement, behavioral health placement) [Member’s living situation]4. What is the plan for member to discharge from the CRC including anticipated discharge date? [Discharge plan; date and time of discharge if discharged]5. Is there an alternative CRC discharge plan? [Yes or No; and what was the plan]6. Has the dedicated recovery coach or any member of the team visited the member at the CRC? [Yes or No]7. Has there been a CFT since member has been at the CRC? If so, when? If not, is there one scheduled? If not scheduled, what are the barriers? [Yes or No; reasoning, barriers]8. Are any community stakeholders involved such as JPO, DDD, DCS, etc.? [Yes or No; if yes, what stakeholders]9. If incident leading to CRC admission originated at member’s school, what school does member attend? [Name of School, Current Grade Level]CHA Members at the CRCCRC• CRC Staff might ask for ‘Progress Notes’ and ‘Med List’ for member, if any• Print out recent ‘Progress Notes’ and any medication lists in Avatar to hand to CRC StaffMember Progress Note• Select Episode: [Select the Correct Episode]• Progress Note For: New Service• Outreach Note: No• Note Type: Progress Note• Notes Field:o “DAP” style summary of member’s presentation at CRC. You can either gather this yourself or staff with the CRC Crisis Worker. For example:♣ O: [Objective of Note; i.e “To provide case management”]D: [Data; Summary of what brought member to the CRC, what happened, who brought member, is member being admitted to the CRC or discharged home, etc.]A: [Assessment; Member’s presentation/mental status, your clinical judgments, etc.]P: [Plan; What is the plan, did member stay/go home, ‘CHA to follow up with member,’ etc.]• Date of Service: [Date]• Service Start Time: [Start Time]• Service End Time: [End Time]• Service Program: Case Management• Location or Place of Service: Other• Final, SubmitEmail• In Avatar, ‘Overview’ option of member’s chart should reveal who member’s Assigned Case Manager is if they are receiving case management serviceso ‘Admit Practitioner’ Name of DRC• Email the Assigned Case Manager (DRC) to let them know member was presented at the CRC and that you added a progress noteo Email to DRC; CC: Sean Kewin, Rachel BryantTransportation:Member and Family• CHA is contracted through Cenpatico to provide transportation home for any members (Youth) or member’s family members that have been seen at the CRC’s Youth Unit• You can eithero Contact Nursewise to set up transportation through the Crisis Mobile Teamo Contact the Crisis Mobile Team yourselfo Or transport the youth/youth’s family member home yourselferfectlyThe curtain is absolutely beautiful however I should have read the description instead of looking at the pic lol so I’m ordering another one I thought it came with 2panel and not 1They are really nice and I'm pleased with the color, thickness and look. They are great for blocking sunlight as well to help keep your house cooler.I love my curtains they are just as described and not thin and flimsy. I would totally recommend them and the price to me was fair.I wanted orange color for my fall theme. There so soft and they darken my living room. Will be ordering new one for my room.I really like the quality of these curtains they’re thick and super soft. The silver grommets are nice. However they’re not the same shade baby pink as the picture they’re more of a lilac color so I will return them.GORGEOUS! Hung in moments. Seem thick and sturdy. Great light blocking. Would absolutely but againGreat curtain! Does wrinkle, but that’s okay. Still remodeling the house, so I will get to steaming it out eventually. Remember these only come with 1 curtain!Fast, accurate delivery. Well-Made. Colour as shown on-line. We LOVE the cheery colour! A bit easy to 'wrinkle' especially wear we open and close the curtains. Wish we had purchased the "black out" version and not just the "room darkening" as it would keep the heat from our west-facing window out better. (This was our error / choice and not a reflection of the product or manufacturer). Our room is indeed much darker with the street and traffic lights no longer impacting our sleep. A an excellent purchase. We would recommend these to others.Not worth the money if you’re looking for black out curtains because they most certainly are not as you can see in the picture. (Shorter ones) the longer curtain is from G. Tiger. We had to buy cellular paper shades to put up in behind and now it looks more like black out curtains. They are a nice material though and the colour is great.Par journée ensoleillée, le soleil est dans mes fenêtres une grande partie de la journée, les rideaux diffuse moins de chaleur mais dégage de la chaleur quand même, je croyais que cela aurait agit comme une barrière contre la chaleur...déçu!I wish they had a back panel as you can see the red through my front window but they are exactly as described. Almost a complete blackout and are the same bright red (apple? cherry?) in the posting. They came wrinkle free and the grommets don't look cheap.I think they send randomly good and poor quality to get stars and yet make profit. The one I got is full of wrinkles, very cheap made, dead color. Very pricey for 1 panel.